In Brazil, your web supplier could also be a mobster, cops say

RIO DE JANEIRO, March 28 (Reuters) – As Rio de Janeiro residents sheltered at residence final yr through the deadliest section of Brazil’s COVID-19 outbreak, police detective Gabriel Ferrando stated he acquired a tip that one thing suspicious was upending native web service.

Entry had vanished throughout broad swaths of Morro da Formiga, or Ant Hill, a troublesome neighborhood on the town’s north aspect. When Ferrando quizzed a technician from broadband supplier TIM SA tasked with fixing the outage, the employee, whom he declined to call, stated armed males had chased him away with a warning to not return.

Seems a brand new web supplier had claimed this turf: an organization whose traders at one time included an accused drug and arms trafficker with alleged ties to Brazil’s infamous Crimson Command crime syndicate, in keeping with Ferrando, court docket paperwork filed by authorities and enterprise registration information seen by Reuters. Utilizing stolen tools, a few of it pilfered from TIM, the newcomers quickly had their very own web service up and working, Ferrando stated. Residents may enroll with the brand new agency, he stated – or do with out.

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TIM, a unit of Telecom Italia SpA (TLIT.MI), declined to remark, referring all inquiries to Brazil’s telecom business affiliation Conexis. In an announcement, the group known as on the nation’s regulation enforcement to behave to guard reliable operators.

Ferrando, a veteran of Rio’s high organized crime unit, is making an attempt to just do that. In a sealed report documenting months of investigation, he requested Rio state prosecutors in February to pursue costs in opposition to the purported pirates. The prosecutors’ workplace didn’t reply to a request for remark. No costs have been filed.

Morro da Formiga is not the one neighborhood reporting troubles. Reuters interviewed practically two dozen telecom business executives, regulation enforcement officers, technicians, teachers and web clients in Brazil, and reviewed hundreds of pages of court docket filings submitted by police.

The individuals and paperwork described an audacious takeover of web service in dozens of neighborhoods in Brazil’s main cities by firms related to alleged criminals unafraid to make use of pressure and intimidation to push out rivals. The consequence, these sources stated, is that tens of hundreds of Brazilians now depend upon unreliable, second-rate broadband networks estimated by business and regulation enforcement officers to be producing hundreds of thousands of {dollars} yearly for purported crooks.

Bootleg suppliers may be unresponsive when service crashes and impatient when a invoice is missed, some clients informed Reuters. In Rio’s working-class Campo Grande neighborhood, a resident described how somebody knocks on his door month-to-month to gather 35 reais ($6.80) – in money.

There’s “strain to pay on the day that they select with no delay,” stated the client, who requested anonymity for concern of retaliation.

It is a dependable income stream made all of the extra profitable by the COVID-19 pandemic, which pressured households on-line for varsity, work and purchasing. In 2020 alone, the proportion of Brazilian households with an web connection grew by greater than 12 proportion factors to 83%, in keeping with the latest information obtainable from, an info know-how group.

Pirates are plundering tools and infrastructure, too, a lot of it re-purposed for his or her makeshift networks, authorities and telecom executives stated. Theft and destruction of telecommunications gear rose 34% in 2020 from 2019, representing about 1 billion reais ($194 million) in direct annual losses, in keeping with Feninfra, an business group whose members embrace installers and restore employees. It stated that determine rose one other 16% within the first half of 2021.


Brazil’s telecom business isn’t alone in its struggles. Crime teams for years have managed distribution of cooking fuel, jugs of consuming water and different fundamentals in lots of low-income city neighborhoods. learn extra

However by constructing their very own broadband networks, Brazil’s criminals are elevating their sophistication, in keeping with greater than 20 technicians, business representatives and regulation enforcement officers interviewed by Reuters. They stated the scheme usually works like this:

First, thieves steal or vandalize tools belonging to conventional broadband operators. When restore groups arrive, they’re menaced by armed males who warn them to not come again. Final yr in Rio alone, no-go zones rose to 105 places for Oi SA (OIBR4.SA), one among Brazil’s largest web suppliers. That determine has quadrupled since 2019, in keeping with information equipped by the corporate.

Shortly after service is interrupted, telecom firms related to organized crime teams arrange their very own networks, piggybacking on current infrastructure. In some circumstances, these outfits are run instantly by members of drug trafficking gangs together with the Crimson Command or the Pure Third Command, one among its major rivals. Others are run by militias – a sort of felony outfit composed of retired and off-duty cops. In different circumstances, they’re operated by businessmen who pay kickbacks to gangsters to filter the competitors.

Typically the interlopers obtain assist from crooked staff of main suppliers who promote them experience and pilfered gear, in keeping with Rio state prosecutor Antonio Pessanha. He informed Reuters he is investigating felony exercise within the telecom sector in and round Rio metropolis, the state’s capital.

In a single current case, an worker of Claro, the native unit of Mexico’s America Movil SAB de CV (AMXL.MX), supplied to promote firm tools to organized crime associates, in keeping with a recorded cellphone name that Pessanha stated his workplace obtained by a court-approved wiretap. He didn’t specify what felony group the individuals within the name have been allegedly affiliated with, nor did he determine the Claro worker or the opposite members. The investigation is ongoing, and Reuters was not offered entry to the recording.

Claro declined to touch upon the alleged incident.


In Morro da Formiga, detective Ferrando stated he started receiving nameless suggestions from a few of its roughly 5,000 residents within the first half of 2021 who stated broadband companies offered by main operators had stopped working.

One firm dominates there now, Ferrando stated, a agency named JPConnect Servicos de Telecomunicacoes. It was established in 2019, in keeping with company registration paperwork filed with the Rio authorities and seen by Reuters.

These information present that till late final yr JPConnect was part-owned by a person named Paulo Cesar Souza dos Santos Jr., whom authorities allege is a member of Comando Vermelho, or Crimson Command, Rio’s largest organized felony group. In 2011, Rio state prosecutors indicted dos Santos for drug and weapons trafficking, in keeping with court docket information seen by Reuters. He was later acquitted.

Dos Santos transferred his 50% stake in JPConnect in September 2021 to a different investor, Alexandre Rodrigues de Almeida, in keeping with the registration paperwork.

In January, law enforcement officials searched JPConnect’s headquarters in Morro da Formiga, in keeping with Ferrando. He stated the cops discovered tools belonging to TIM, Oi, Claro and Telefonica Brasil SA (VIVT3.SA), the native unit of Spain’s Telefonica SA (TEF.MC). All of these firms declined to touch upon Ferrando’s allegations.

The JPConnect investigation hasn’t been beforehand reported. Authorities have not filed costs within the case. Reuters couldn’t attain officers at JPConnect. The corporate’s registered phone quantity isn’t functioning.

Dos Santos and Almeida declined to remark by their lawyer. Their legal professional, Eberthe Vieira de Souza Gomes, stated JPConnect operates legally and had gained market share by providing a top quality product. He stated dos Santos has no connection to any felony group, stating that his consumer was acquitted of all costs associated to his 2011 indictment. Reuters confirmed dos Santos’ acquittal through Rio state court docket paperwork. These paperwork didn’t specify the yr of his acquittal.

TIM, Oi, Claro and Telefonica Brasil referred inquiries to Conexis, the telecom commerce affiliation. In an interview, Marcos Ferrari, the group’s president, described a litany of woes dealing with Brazil’s business usually, together with vandalism, theft, threats to staff and hijacking of service areas by gamers with suspected ties to the underworld.

Authorities should “inhibit one of these felony motion,” Ferrari stated.

In higher Rio there are a number of different broadband operators beneath investigation for allegedly tough ways and hyperlinks to purported criminals, authorities stated.

Amongst them is Internet&Com, which made headlines in March 2021 when Rio police raided its downtown headquarters as a part of a broader probe into an alleged drug ring. Police have publicly said that they’re investigating the agency for allegedly paying criminals related to the Crimson Command to assist them take over the telecoms market in poor neighborhoods all through metropolitan Rio.

Greater than three dozen individuals, together with purported members of the Crimson Command, final yr have been charged with drug and weapons trafficking and conspiracy, in keeping with court docket paperwork filed by Rio prosecutors and seen by Reuters. They’re at the moment on trial and have maintained their innocence.

In paperwork laying out the federal government’s case, authorities alleged the ring additionally profited by accepting kickbacks from Internet&Com to chase telecom opponents out of neighborhoods the place the corporate now operates. Internet&Com and its executives haven’t been charged.

Pedro Santiago, a lawyer for Internet&Com, stated the corporate was an upstanding operator that had been the “sufferer of a witch hunt.” Santiago stated he had reviewed many hours of police wiretaps and that these confirmed no hyperlink between the agency and any felony components.

Police dispute that characterization in court docket paperwork seen by Reuters, citing as proof allegedly stolen tools and conversations amongst co-conspirators mentioning the alleged position of Internet&Com.

Pessanha, the Rio state prosecutor, stated the investigation continues.

“The brand new gold for the felony underworld,” he stated, “is the web.”

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Reporting by Gram Slattery; further reporting by Rodrigo Viga Gaier; modifying by Marla Dickerson

Our Requirements: The Thomson Reuters Trust Principles.

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