Fraudulent robocalls are a menace across the globe. Many of these utilize call spoofing, a practice by which voice carriers and aggregators intentionally falsify caller ID information to gain an illicit advantage. Call spoofing enables many different types of fraud such as Wangiri (short or faked missed calls generated to […]
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The top five benefits AI brings to the telecoms industry and beyond (Reader Forum)
Maximising the potential of artificial intelligence has proven to be a substantial challenge across industries. However, the benefits of overcoming these barriers are too great to ignore. Robotic process automation (RPA) can pave the way for AI integration and make businesses more competitive in the process. With robust AI integration, […]