Telecommunications Industry in Kenya 2022: Focus on Bridging the Digital Gap between Urban and Rural Areas –

The “Telecommunications Industry in Kenya 2022” report has been added to’s offering.

The Kenyan telecommunications industry connected people and facilitated online learning, remote work, ecommerce and financial services during the pandemic. In response to the surge in demand for mobile voice, data and internet services, telecommunications companies are rolling out infrastructure countrywide. Kenya launched 5G trials in March 2021, becoming the second country in Africa to do so, after South Africa. Kenya is the world’s largest provider of mobile money services.

Infrastructure Development

The development of telecommunications network infrastructure was limited by operating constraints and supply chain disruptions linked to the pandemic, but new projects have been initiated since 2021 including a rural tower expansion project, the installation of 4G towers and the rollout of fibre infrastructure. The telecoms industry continues to increase coverage, focusing on bridging the digital gap between urban and rural areas.


Mobile phones are the main platform for voice and data connectivity. Despite the availability of relatively cheap smartphones, a large section of the population is unable to afford 3G- and 4G-enabled devices and still relies on 2G devices. Internet services are becoming more accessible, and there is strong demand for digital services and cashless payments for financial transactions. There is a shift from voice to data, and voice and data prices are coming down. Safaricom remains the dominant player with the lion’s share of the mobile subscription market, mobile broadband market and mobile money market.

Report Coverage

This report focuses on the telecommunications industry in Kenya and includes information on the state and size of the industry, the major players, infrastructure development and technology rollouts, major developments and factors that influence the sector.

There are profiles of 23 companies including major players such as Telkom Kenya, Safaricom and Airtel, South African companies in Kenya such as MTN and Vodacom, data communications services companies such as Jamii Telecommunications and underseas cable companies such as The East African Marines Systems.

Key Topics Covered:




3.1. Industry Value Chain

3.2. Geographic Position

3.3. Size of the Industry

3.4. Key Success Factors and Pain Points


4.1. Key Trends

4.2. Notable Players

4.3. Corporate Actions

4.4. Regulations

4.5. Enterprise Development and Social Economic Development




7.1. COVID -19

7.2. Economic Environment

7.3. Frequency Spectrum Management

7.4. Government Support

7.5. Infrastructure

7.6. Corruption

7.7. Cyber Security

7.8. Technology, Research and Development (R&D) and Innovation

7.9. Labour

7.10. Environmental Concerns


8.1. Competition

8.2. Barriers to Entry




Companies Mentioned

  • Airtel Networks Kenya Ltd
  • Dimension Data Solutions East Africa Ltd
  • DT One Fixed and Mobile Pte Ltd
  • East African Marines Systems Ltd (The)
  • Eaton Towers Ltd
  • Echotel International Kenya Ltd
  • Ericsson Kenya Ltd
  • FiberLink Ltd
  • Finserve Africa Ltd
  • Huawei Investment & Holding Co Ltd
  • Jamii Telecommunication Ltd
  • Liquid Intelligent Technologies Kenya Ltd
  • Mawingu Networks Ltd
  • MTN Business Kenya Ltd
  • NewTelco South Africa (Pty) Ltd
  • Poa Internet Kenya Ltd
  • Safaricom PLC
  • Sea Submarine Communications Ltd
  • Space Engineering Ltd
  • Telkom Kenya Ltd
  • Vodacom Group Ltd
  • Wananchi Group Kenya Ltd
  • ZTE (Kenya) Ltd

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